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Terms & Conditions

All orders are required to be confirmed in writing. Once an order has been placed with Promotional Connections, unless agreed in writing, orders cannot be cancelled.

Colours shown on our website are only indicative, as all computer monitors are different, and the colours displayed on your monitor may be slightly different from the actual product.

We strive to provide accurate pricing, however we reserve the right to change the prices without notice.

A 50% deposit must be paid upon confirmation of order and the remaining balance is to be paid prior to delivery of the products.

Credit Card payment will attract a 2% account fee.


Items returned MUST be in a saleable condition and returned WITHIN 7 DAYS FROM DELIVERY DATE.
Items WILL NOT be accepted if they have been branded with your logo. We only accept these back if there are issues with the branding process.


Freight will be charged depending on quantity and destination on the products

PLEASE NOTE: Freight companies can be very unreliable and for that reason, whilst we guarantee that your ordered products will leave our warehouse on time, we cannot and will not guarantee the same for the courier company. Therefore we will not be held responsible for late arrival of products. Please plan well and order your products ahead of your deadline. All products will be required to be signed for upon delivery.